Terms and Conditions of Use

DEFINITIONS
ACCEPTANCE OF TERMS
INFORMATION
CHANGES TO WEBSITE
LINKS TO THIRD PARTY WEBSITES
COPYRIGHT
REFUSAL OF SERVICE
PRICES
AVAILABILITY AND DELIVERY
RETURNS
OUR CONTRACT
INDEMNITY
SEVERANCE
FORCE MAJEURE
GOVERNING LAW

DEFINITIONS: gil-lec.co.uk is owned and operated by Gil‑Lec Limited
ACCEPTANCE OF TERMS: Your access to and use of gil-lec.co.uk (“the Website”) is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.
INFORMATION: The contents of the Website do not constitute advice and should not be relied upon in making or refraining from making, any decision. Gil‑Lec Limited shall use its best endeavours to ensure that all information is correct, but shall not be under any liability for any damage, loss or expense resulting from any errors or omissions. Goods supplied may vary in detail from the illustrations and descriptions, (which are approximate and for guidance only) as a result of improvements and modifications.
CHANGES TO WEBSITE: Gil‑Lec Limited reserves the right to:; - change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Gil‑Lec Limited shall not be liable to you for any such change or removal; and; - change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.
LINKS TO THIRD PARTY WEBSITES: The Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.
COPYRIGHT: All copyright, trade marks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Gil‑Lec Limited or otherwise used by Gil‑Lec Limited as permitted by law.; In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.
DISCLAIMERS AND LIMITATION OF LIABILITY: The Website is provided on an “AS IS” and “AS AVAILABLE” basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.; To the extent permitted by law, Gil‑Lec Limited will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.; Gil‑Lec Limited makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.; Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Gil‑Lec Limited for death or personal injury as a result of the negligence of Gil‑Lec Limited or that of its employees or agents.
REFUSAL OF SERVICE: Gil‑Lec Limited reserves the right to refuse supply of any goods to any person or any company for any reason.
PRICES: Whilst every endeavour is made to ensure prices are correct Gil‑Lec Limited reserves the right not to supply goods which are found to be incorrectly priced. In this event you may reconfirm the order upon price amendment or cancel the order and receive a full refund.
AVAILABILITY AND DELIVERY: The Company shall not be liable for any loss arising from items being out of stock, or arising from problems with delivery including late, incomplete or damaged items. Claims for incomplete or damaged items must be made, in writing via email within three days of delivery.; Any loss ocurred during delivery will be replaced or refunded once the courier has completed their investigation and the lost items are either found and returned to us or declared lost by the courier. The courier may contact you directly for information pertaining to their investigation. If they do not receive a response the investigation will be ended and no replacement or refund will be honoured.
RETURNS: Faulty Items:
All warranties for all electrical items are invalidated if not installed by a fully qualified professional electrician. We cannot accept the return of any item deemed faulty unless it has been installed by a fully qualified professional electrician registered to one the UK's five trade bodies: NICEIC, NAPIT, ECA, ELECSA, JIB.; In order to verify the proper installation of the item and the integrity of the electrical system into which it was installed, including circuit protection devices and fuse board, we may need to speak to the installing electrician. For this reason we require that the customer provides full contact details of the installing electrician at the point of return, including the trade body to which they are registered and their registration number.; We cannot process any refund or replacement for a faulty item without this information. Gil-Lec Ltd will not cover the cost for installation of replacement items.; Damaged or Incorrect Items:
Please notify us of any incorrect or damaged items on delivery within five working days of delivery. Regrettably we cannot accept the return of any item after this period. Please note that we are not liable for damage incurred by 3rd party couriers. Items that have been forwarded on from the original DPD delivery destination will not be covered. Any agreed returns should be either sent directly to the manufacturer or to us under agreement at the customer's expense.; Unwanted Stock Items:
Customers in the UK have the right to withdraw from the purchase of an item within fourteen working days from the day after the date the item is delivered. Unwanted items being returned must be unused, undamaged, and in the original manufacturer’s packaging. The manufacturer's packaging should not display any marks, or damage caused by tape or delivery labels, so that the item and it’s packaging is fit for resale. To ensure adequate protection during transit, we kindly request that the item is securely placed inside another protective box, similar to how the order was shipped from us to you. Please use sufficient packaging material to safeguard the item and prevent any potential damage during transportation. If you need to return an unwanted item please notify us by email of your intention to return and make sure the item ships within 14 working days of notifying us. Returned items that ship after this time will not be refundable.
Customers returning unwanted goods can use the shipping link provided or at their own cost using a 'signed for' carrier service. Please note that oversized items that are not covered by the shipping link will need to be returned at the customer's cost. We are unable to exchange items that are not damaged, defective or incorrect after these fourteen days, nor if they have been used or removed from their original packaging. Upon inspection, the sale will be credited less our initial carriage cost and the cost of the returns shipping if used, the cost of which is dependant on the weight of the package and can be clarified upon request. Please note that some items may incur a handling/re-stocking charge if returned.; Our Returns address is:
Unit 34 Chess Business Park
Moor Road
Chesham
Buckinghamshire
HP5 1SD; Unwanted Special Order Items:
A 'Special Order Item' is any item available on the website or that has been specified or requested by the customer which includes but not is limited to items that are made to order, made to measure or cut to size. We cannot accept the return of any special order items. Standard items not offered for sale on the website that are requested by the customer will be obtained if possible. These may incur an additional stocking fee but will incur a handling/re-stocking charge if returned.
OUR CONTRACT: Gil‑Lec Limited reserves the right to refuse supply of any goods to any person or any company for any reason.
INDEMNITY: You agree to indemnify and hold Gil‑Lec Limited and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Gil‑Lec Limited arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.
SEVERANCE: If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.
FORCE MAJEURE: Gil‑Lec Limited shall not be liable for any default due to any act of God, war, short fall of manufacturer, strike, lock outs or other industrial action, difficulties in obtaining labour or parts, government or other restriction or regulations or other event beyond the reasonable control of Gil‑Lec Limited.
GOVERNING LAW: These Terms and Conditions shall be governed by and construed in accordance with the law of England and you hereby submit to the exclusive jurisdiction of the English courts.